Privacy Policy

The Syndicate Diaries

Last Updated: 30 July 2026

Introduction

The Syndicate Diaries ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights when using The Syndicate Diaries mobile application and website.

By creating an account or using the app, you agree to this Privacy Policy.

Information We Collect

Account Information

When you create an account we collect:

• Email address

• Encrypted account credentials

• User profile information you choose to provide

Fishing Data

The Syndicate Diaries stores information you choose to enter, including:

• Catch logs

• Lake information

• Saved fishing spots

• Carp sightings

• Patrol routes

• Feeding areas

• Journal notes

• Watercraft observations

This information belongs to you.

Photos

You may upload photographs including:

• Catch photos

• Lake images

• Fishing spot photographs

These are securely stored to support your fishing records.

Subscription Information

If you purchase Pro, subscription processing is handled by:

• Apple App Store

• Google Play Store

We do not receive or store your payment card information.

Subscription status is securely managed using RevenueCat.

Device Information

We may collect limited technical information, including:

• Device type

• Operating system version

• App version

• Crash information

• Anonymous diagnostics

This information helps us improve app performance.

Push Notifications

If you choose to enable notifications, The Syndicate Diaries uses OneSignal to deliver push notifications.

You can disable notifications at any time within your device settings.

We do not use push notifications for advertising or user tracking.

How We Use Your Information

We use your information to:

• Create and manage your account

• Sync your fishing records

• Restore your purchases

• Provide Pro features

• Deliver optional push notifications

• Improve app performance

• Respond to support requests

• Protect against fraud and abuse

Data Sharing

We do not sell your personal information.

We only share information with trusted service providers necessary to operate the app, including:

• Supabase (authentication and secure database)

• RevenueCat (subscription management)

• Apple App Store

• Google Play

• OneSignal (push notifications)

These providers process data only as required to provide their services.

Tracking

The Syndicate Diaries does not use advertising identifiers or third-party advertising networks.

We do not track users across other companies' apps or websites.

Data Security

We take reasonable technical and organisational measures to protect your personal information.

Although no internet service can guarantee absolute security, we continually work to protect your data.

Account Deletion

You may permanently delete your account at any time within the app.

Navigate to:

Account Settings → Delete Account and Data

Deleting your account permanently removes:

• Your profile

• Catch logs

• Lakes

• Fishing spots

• Carp sightings

• Journal entries

• Uploaded photographs

• Subscription records associated with your account

Some information may be retained where required by law.

Deleting your account does not cancel an active App Store or Google Play subscription. These must be cancelled through the store where the subscription was purchased.

Data Retention

We retain your information only while your account remains active.

Once your account is deleted, your personal data is permanently removed from our systems, except where we are legally required to retain limited information.

Children's Privacy

The Syndicate Diaries is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your information

• Restrict certain processing

• Request a copy of your data

To exercise these rights, please contact us using the details below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Continued use of the app after changes are published constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

The Syndicate Diaries

Email: info@thesyndicatediaries.com

Website: https://thesyndicatediaries.com